mySTAYINN reshapes hospitality with new approach

In 2022, a company called mySTAYINN launched with a focus on short-term rental management, positioning itself as a bridge between property owners, technology, and guest experience. The model targets two audiences: travelers seeking convenience and investors looking for scalable returns.

The guest experience

Guests booking through mySTAYINN can choose how much interaction they want. The platform allows fully contactless stays—from digital check-in to keyless entry—or traditional support via messaging, calls, or WhatsApp. Local recommendations, flexible booking, and streamlined payments are standard, while the system adapts to individual preferences.

Behind the scenes, algorithms and data-driven processes handle pricing, availability, and service delivery. The company claims this reduces friction for both guests and property managers.

A franchise model built on shared risk

Unlike traditional property management firms, mySTAYINN doesn’t charge franchisees fixed monthly fees. Instead, it takes a commission based on their profits. Founder Pav Masutes said the approach aligns incentives: “We understand that you’re in this to grow your business, not to get entangled in the complexities behind the scenes. You can trust us to take care of the nitty-gritty.”

The company also provides training and operational support, aiming to replicate its service standards across franchise locations. Masutes added that profits are reinvested into improving systems and expanding the business.

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This structure shifts financial risk to mySTAYINN, which only earns when its franchisees do. The company’s revenue depends on the performance of its network.

Short-term rentals have faced regulatory scrutiny in major cities, and platforms like mySTAYINN operate in a space where local laws can change quickly. The company’s franchise model might offer flexibility by decentralizing operations.

Investor considerations

The company’s pitch to investors emphasizes scalability and tech-driven efficiency. It also carries the standard disclaimer: “The value of investments can fall as well as rise, which could mean getting back less than you originally put in.”

For now, mySTAYINN remains a small player in a crowded market dominated by platforms like Airbnb and Vrbo. Its success may hinge on whether its commission-based model can outperform traditional management fees.

More details are available on the company’s website, though potential investors are advised to consult financial advisors before committing funds.